Our Process
How Construction Defect Claims Work.
Step 1
We Look at Your Property.
01
Step 2
02
Step 4
We Explain What We Found.
05
We Research How It Was Built.
Step 3
We Review Your Legal Options.
04
Not sure where to start? That’s normal.
//Where to Start
Most people who contact us have noticed something wrong, like cracks, leaks, or doors that won’t close, and aren’t sure whether it’s a big deal or who to ask. Our job at the start is simply to help you understand what’s going on, before you sign or commit to anything.
Property Type
Condos/Townhomes
Shared walls and roofs.
Property Type
Lofts & High-Rises
Complex multi-story buildings.
Property Type
Apartments
Multifamily rental buildings.
Property Type
Commercial
Offices, retail, mixed-use.
Learn more about the properties we work with:
Property Type
Property Type
HOAs
Shared community property.
Single-Family
Your individual home.
//How it Works
The Four Step Process.
01
Step 1.
We Come Look at Your Property.
Someone from our team visits your property and looks at the buildings, shared spaces, and grounds for signs of problems. If needed, we bring in specialists to take a closer look.
Step 2.
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Next, we track down the paperwork from when your property was built. The permits, approved plans, and inspection records kept on file with the city or county. These records tell us a lot: who built the property, who they hired to do the work, what the plans were supposed to include, and when it was all done. This is often where the first real answers start to come together.
Step 3.
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Now we put the pieces together. We review the documents that apply to your property. Things like your contracts, sales paperwork, and, for communities, your association's governing documents. We also check whether the builder and everyone involved are still in business, still licensed, and actually able to pay for repairs.
Step 4.
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Finally, we put everything we found into one straightforward written report, along with our honest recommendation. There's no confusing legal language, just a plain explanation of what's going on with your property and what we'd suggest doing about it. If you're a community or association, we'll come present it in person to your board and management company and answer every question in the room.
//After the Four-Step Process
What Happens if You Decide to File a Claim.
Short answer: nothing.
//What it Costs
Notify the Builder.
The builder is formally told about the issues and given a chance to respond.
All four steps are free.
Inspection, research, legal review, and a written report.
Homeowner Approval.
HOAs need approval from at least 65% of owners before filing a claim.
No obligation afterward.
You decide what happens next, with no pressure.
Negotiation or Mediation.
Many claims are resolved at this stage, without going to court.
Fees explained first.
If you move forward, we explain our fees before you sign.
Arbitration or Court.
If needed, a neutral decision-maker resolves the claim.
Lasting Repairs.
The goal throughout: receiving the funds needed to repair your property.
//Get Started
Ready to take the first step?
Have more questions? Call (303) 993-6835 or email info@hearnfleener.com.
Four Step Process Complete
You Decide to Pursue a Claim
Request a Free Inspection.
We’ll take a look and explain what we find, with no cost or obligation.
Ask a Question.
Not sure where to start? We’re happy to talk it through.
The Claim Process Begins
